Product Change Notifications
Injectech Policy | Product Change Notification Policy for Standard Products
Injectech’s ISO 13485 certification is an extension of our commitment to quality, our customers and our philosophy. All medical products manufactured by Injectech, LLC are molded and/or assembled in our certified Class 8 cleanroom. Our products are double bagged and labeled prior to leaving our cleanroom.
Injectech, LLC uses virgin material in our manufacturing processes. Absolutely no regrind is allowed in our system. All materials are traceable to the material manufacturer’s lot identification number.
We use high quality, medical grade materials to mold all of our fittings to ensure our parts will work for your intended application without issue. We can provide material certifications and more information by request.
We actively pursue providing you with exceptional quality products and ever-improving customer satisfaction through compliance and continual improvements. We consistently ensure that our quality management system is effective and that you receive the highest quality of service from the time you place the order to the time you receive our products.
Product Change Notifications
As part of our commitment to customers, it is our policy to post updates on any changes that may affect a product’s fit, form or function. In addition to posting on the website, we make every effort to contact customers who have purchased or sampled a part within the previous 2 years. We encourage both you and your colleagues to sign up to automatically receive alerts regarding such product changes clicking on the sign up form below. Our Quality Department is happy to address any concerns you may have about a change.
Where possible, you will also be informed if we plan to make a product obsolete. You will have the opportunity to purchase any remaining stock and we will assist in finding an alternative product. Additionally, we can send drawings or samples of alternative products for evaluation. Please note that any changes to our custom product range are managed directly with the customer concerned.